Once your order is placed, we will ship your plants within 7-14 business days unless you request otherwise in the space provided to do so on the checkout page.
Upside Down Box Test
Perfect Plants’ shipping specialists carefully package your plants using a proven packaging method that ensures your plants arrive healthy, colorfully alive and ready to flourish. We’ve coined the term upside down box test and we do just that; we carefully package so that regardless of the direction your box is handled, it will not harm your precious plant that’s inside.
We currently ship our plants using UPS as we have found them to offer the most reliable, safe and economical delivery service. We usually fulfill orders on Mondays, Tuesdays and Wednesdays as shipping on these days ensures your plant(s) will arrive to you by weeks end and not spend any unnecessary time boxed in the shipping process.
Unfortunately at this time we are unable to fulfill orders to California and Arizona due to agricultural regulations. We also do not ship to Hawaii and Alaska due to their distance from us and the sensitive nature of the products we ship.
The map below illustrates how long your order will take to arrive to you once we’ve shipped it,
Our shipping charges are based on the value of your order. Please use the chart below to see what your shipping charge will be.
Damaged During Shipping
No shipping process is without a problem from time to time. On rare occasions some plants may experience some of the following during their transit: drooping, minor leaf-loss and/or minimal yellowing/discoloration, minor limb damage, etc. These instances are quite rare, but can happen when shipping plants in boxes. Plants normally recover within a few weeks after planting. If a damaged box has injured your plant on the inside, please notify us. We always do our very best to ensure that your plants are packed and shipped in the safest, gentlest and most effective way possible. Our full plant warranty can be found here.
The quality of both your plants and your experience working with us is our number one priority. If you have any problems or are anything less than satisfied with our plants or our service, please let us know and we will do everything within our power to change that.
Pot sizes (commonly referred to in gallons) are shipped in the same size nursery trade pots which may vary in actual volume. Some plants may have been at the approximate pot size listed, but require excess dirt to be removed so that you will not be paying any additional shipping costs. This doesn’t usually happen though.
Will my plants and trees look like the photographs?
Absolutely! Unlike other online nurseries, our photos are of actual plants and trees we’ve grown here, on our family operated nursery. Growing our own plants and trees helps to ensure we ship you the best quality plants that are free of pests and diseases.
Your plants and trees may however not ship with flowers on them, like the photographs. This all depends on the time of year you buy your plant or tree. Crape Myrtle trees, for example, only bloom during the summer months, so if you purchase one during the spring or fall, they would ship without flowers.
Additionally, deciduous trees like Maples or Japanese Magnolias may not come with leaves on the tree depending on what time of year they are shipped. If the tree loses leaves for fall/winter then it may take until mid spring for it to leaf out again.
Some trees like Weeping Willow or Maples will get pruned in order to fit in a box because of their rapid growth rate. We do this to protect the integrity of the tree.
Once planted, your plants will grow and thrive giving you flowers for many years to come!