Once your Eucalyptus Neglecta Omeo Gum Tree order is placed, we will ship your plant(s) within seven business days year round unless during the checkout process you request otherwise in the space provided to do so.
Perfect Plants’ shipping specialists carefully package your plants using a proven packaging method that ensures your plants arrive healthy, colorfully alive and ready to flourish. We’ve coined the term ‘upside down box test’ and we do just that; we carefully package so that regardless of the direction your box is handled, it will not harm your precious plant that’s inside.
No shipping process is without a problem from time to time. On rare occasions some plants may experience some of the following during their transit: drooping, minor leaf-loss and/or minimal yellowing/discoloration, minor limb damage, etc. These instances are quite rare, but can happen when shipping plants in boxes.
Plants normally recover within a few weeks after planting. If a damaged box has injured your plant on the inside, please notify us within 5 days of receiving you package(s) by emailing us a photograph of the damage.
We always do our very best to ensure that your plants are packed and shipped in the safest, gentlest and most effective way possible.
Will my plants and trees look like the photographs?
Absolutely! Unlike other online nurseries, our photos are of actual plants and trees we’ve grown here, on our family operated nursery.
Growing our own plants and trees helps to ensure we ship you the best quality plants that are free of pests and diseases.
Your plants and trees may however not ship with flowers on them, like the photographs. This all depends on the time of year you buy your plant or tree. Crape Myrtle trees, for example, only bloom during the summer months, so if you purchase one during the spring or fall, they would ship without flowers. Once planted, your plants will grow and thrive giving you flowers for many years to come!
Pot sizes (commonly referred to in gallons) are shipped in the same size nursery trade pots which may vary in actual volume. Some plants may have been at the approximate pot size listed, but require excess dirt to be removed so that you will not be paying any additional shipping costs. This doesn’t happen very often though.
Our shipping charges are based on the value of your order and the destination it is being shipped. Please see the chart on the Shipping Info page to get an exact amount. We frequently have a free shipping promotion to help you save!